Shipping Policy
Shipping Policy — Get Pulse Tag
Processing Times
We process orders immediately after they are placed and aim to ship all orders within 1–2 business days once payment has been confirmed. Please allow 1–3 business days (Monday to Friday) for order processing and shipment.
Because every Pulse Tag is custom engraved to order, occasional delays can occur — usually due to high demand during promotional periods. If this happens, shipping may be delayed by an additional 2–3 business days.
All packages are shipped with a tracking number so you can monitor the delivery status of your order. An express shipping option is also available at checkout for faster delivery.
Transit Times — United States
| Shipping Method | Delivery Time |
|---|---|
| Standard Shipping | 8–12 Business Days |
| Express Shipping | 3–5 Business Days |
Carriers We Use
- USPS
- UPS
- FedEx
Order Tracking
You can track your order on the Track My Order page at getpulsetag.com. Use your tracking number or order number for updates.
Important Notes
- Delivery times are estimates and may vary due to weather conditions or courier delays.
- Business days exclude weekends and public holidays.
- We currently only ship within the United States.
- PO Box addresses are not supported. Our carriers (USPS, UPS, FedEx) may not deliver to PO Boxes. While our checkout may accept a PO Box address, orders shipped to a PO Box cannot be fulfilled and will be delayed until a valid street address is provided. Please use a residential or business street address at checkout to avoid shipping delays. If you have already placed an order using a PO Box, please contact us at support@getpulsetag.com as soon as possible with an updated street address.
Customer Service
For any questions or support: 📧 support@getpulsetag.com